Shipping policy
Shipping Policy
Thank you for shopping with us! We strive to make your shopping experience as smooth as possible, and we want to ensure you receive your order in a timely manner. Please review our shipping policy below:
Shipping Rates
- Free Shipping: We offer free standard shipping on all orders, with no minimum required!
Processing Time
- Orders are typically processed and shipped within 1-2 business days.
- Orders placed over the weekend or on holidays will be processed on the next business day.
Shipping Methods
- Standard Shipping: Free for all orders, typically takes 5-7 business days to arrive, depending on your location.
Order Tracking
- Once your order has shipped, you will receive an email with a tracking number so you can follow your package’s journey. You can track your order on the shipping carrier’s website.
Shipping Restrictions
- We currently only ship within the United States. At this time, international shipping is unavailable.
- Certain items may be subject to shipping restrictions, and we'll inform you if any items in your order cannot be shipped.
Undeliverable Packages
- In the event that your package is undeliverable due to an incorrect address or other reasons, it will be returned to us, and you will be contacted. Any additional shipping costs for re-delivery will be your responsibility.
Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact our customer service team immediately. We will work with you and the shipping carrier to resolve the issue as quickly as possible.
Customer Support
- If you have any questions or concerns about your order or our shipping policy, please feel free to contact our customer service team at lorenzifashion1@gmail.com. We’re happy to assist you!